Privacy Policy
Privacy & Data Protection
The Creation Den is committed to making sure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
The Creation Den may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2026.
Collected Personal Data:
We only collect personal data needed to process orders. We collect only the information necessary to complete your purchase, such as your name, email, phone number, shipping and billing addresses, and payment details. We do not gather any extra personal data beyond these requirements.
Purpose of Collecting Data:
We only collect your personal information to handle and complete your orders. This involves processing payment, preparing and shipping products, keeping you updated on your order status, and addressing any customer service questions related to your purchase. Your data is not used for marketing, profiling, or purposes unrelated to your transaction.
Data Retention:
We retain your personal data strictly for the duration required to fulfill your order and comply with relevant legal or accounting requirements. After this period concludes, your information is securely deleted or anonymized.
Third-Party Services:
Your personal data may be disclosed to reputable third parties solely to facilitate order fulfillment, such as payment processors, shipping carriers, and customer service platforms. These entities are obligated to safeguard your information and must not utilize it for purposes beyond the provision of the contracted services.
Your Rights:
You are entitled to access, modify, or ask for the removal of your personal data. You can also request details about how your information is handled or raise objections to certain processing methods when appropriate. To make use of these rights, simply reach out to us via our customer support options.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible to info@thecreationden.org. We will promptly correct any information found to be incorrect.